Enjoy Free Shipping and No Sales Tax!

Get An Extra 7% Off Your Order. Use Code: LIFE7

Limited Time Offer!

Save an additonal 7% off your purchase today

LIFE7

Leisurecraft Dundalk The Baltic Cold Plunge Tub

$2,291.00 $5,000.00

Final Price: Free Shipping & No Sales Tax at Checkout.

Exclusive Deal: Save An Additional 7% Off Today. Use Code LIFE7 At Checkout.



Explore Our Advantage

Lifetime Support: Speak to an Expert (800) 944-8794

Backed By 20+ Years Experience

Served Over 7,7000+ Customers

Secure Transactions With SSL Certification

Payment & Security

Payment methods

  • American Express
  • Apple Pay
  • Diners Club
  • Discover
  • JCB
  • Mastercard
  • Visa

Your payment information is processed securely. We do not store credit card details nor have access to your credit card information.

BOOST YOUR HEALTH AND WELLBEING

Immerse yourself in the invigorating world of cold plunge therapy, a time- tested method for boosting vitality and well-being. The Baltic Cold Plunge Therapy Tub offers the perfect solution, allowing you to experience the revitalizing effects of cold water immersion.

CHOOSE BETWEEN CHILLER UNIT OR ICE COOLING

Customize your cold therapy experience to your liking. You can use our electric chiller unit for convenient temperature control or opt for the traditional method of adding ice to the water as needed. The choice is yours, ensuring flexibility and comfort.

GUARANTEED LONGEVITY AND RESISTANCE TO THE ELEMENTS

Crafted with Eastern White Cedar, this therapy tub not only boasts a captivating appearance but also guarantees longevity and resistance to the elements. It seamlessly complements our Canadian Timber Collection saunas, creating a harmonious outdoor wellness sanctuary.

NO ASSEMBLY REQUIRED

Say goodbye to assembly hassles. The Baltic Cold Plunge Therapy Tub is shipped fully assembled and ready to use, allowing you to dive into your wellness routine without delay.

BEAUTIFULLY CONSTRUCTED

The tub features a high-density polyethylene (HDPE) liner and stainless steel bands on the outside, ensuring both durability and an attractive aesthetic.

 

SPECS

Empty Weight 108 lbs
Full Weight 1,270 lbs (filled to the brim with water)
Capacity 130 gallons (to the brim)
Shipping Dimensions 40" x 40" x 55"
Made in  Canada

 

 

Download The Product Drawing | Click Here

 

 

White Cedar

Locally Harvested eastern white cedar 

 

 

Easy To Drain

Easy to drain with garden hose connection on outside

 

Stainless Steel

Stainless Steel Bands

 

Plastic Liner

HDPE White plastic liner with inside step for easy access 

 

 

COLDTURE CHILLER

Coldture Water Chiller

The Cold Plunge/Ice Bath Water Chiller is perfect for anyone looking for a clean & consistent at-home cold tub experience. This powerful compact cooling unit can chill the water to 37°F, for those looking for a deep chill. Plus, with its Wi-Fi control and digital display, you can easily customize your bathing experience. The Chiller is built with industrial-grade components, making it tough enough to handle even the most rigorous use. Get setup in minutes with a plug and play design.

Features: 
  • Cools the Water Down to 37°F
  • Heats the Water Up to 105°F
  • Features Advanced Step Filtration
  • Portable - All-in-one Contained Unit
  • Plug and Play - Self-priming Circulation Pump
  • WiFi-enabled Temperature Control System
  • Indoor and Outdoor use (14°F)
  • Safety Shutoff
  • Industrial-grade Components

 

PENGUIN CHILLER WITH FILTER KIT

Penguin Cold Therapy Chiller with Filter Kit

Whether you are new to cold therapy or a seasoned pro, you are likely doing it for the benefits that exposure to cold offers rather than the physical workout you'll get from lugging all the ice needed to keep up with it. Let's face it - keeping up with the amount of ice needed to keep an ice bath cold can get to be quite the burden. Our chiller will keep your ice bath cold effortlessly, this should lead to more consistent and frequent usage. Make the most out of your ice bath by turning it into an iceless bath!

Features:

  • 3/4HP High Efficiency Chiller
  • 7,500 BTU/hr
  • 56 dBA (fairly quiet)
  • 110 - 120 Volts / 450 Watts / 3.9 Amps
  • 17”W x 15”D x 13”H
  • 49 Pounds
  • Built in Pump and Filter Kit
  • 10' power cord with GFCI protection
  • Rain Proof* (*disconnect chiller and drain completely when ambient temps are freezing or below to prevent damage to chiller)

ACCESSORIES

Leisure 36 Round Cold Plunge Lid

36" Round Cold Plunge Lid

Leisure 3-Tier Steps

Eastern White Cedar 3-Tier Steps

Leisure Water Skimmer

Features a removable soft grip handle for use with a standard telescopic pole.

Leisure Thermometer

Sink or float thermometer with cord - Measures: 6-1/2" sink (8" float cap)

 

Warranty: The Canadian Timber Collection by Dundalk LeisureCraft Inc. saunas are warranted against defects in materials and workmanship under normal/residential use for a period of three (3) years, as applicable, from the date of receipt of the product. This warranty does not apply to normal wear and tear and/or natural weather conditions.

This warranty does not cover regular required maintenance of the sauna, (eg. Tightening bands on the barrels, cleaning or staining the sauna) refer to your sauna assembly manual for maintenance guidelines. This warranty does not cover misuse or negligence and the manufacturer and associated retailers are not liable for any injury or damage caused by the product. This warranty is a parts only warranty and any service or labor costs would not be considered as part of the 3 year warranty.

Order Cancellation Policy

1) Up to 14 days from order entry – you can cancel the order without penalty

2) After 14 days, a $65.00 cancelation fee will apply (item #: ORDCAN)

3) Within 7 days of the ship date, the order cannot be canceled

4) For all Canadian Timber Collection products, Dealers will have 24 hours to cancel the order for

the $65.00 cancelation fee (item#: ORDCAN)


Order Change Policy

1) Up to 14 days from order entry – you can edit/change the order without penalty

2) After 14 days, a $65.00 edit/change fee would apply (item#: ORDCHA)

  1. Examples: adding removing products, adding removing options, changing the ship to address, changing the shipping method, etc.

3) Within 7 days of the ship date, the order cannot be edited or changed 4) After the product has shipped, if the Dealer/Customer wants to change the ship to address, a $250 fee will apply (#ADDCHANGE) 5) For all Canadian Timber Collection products, Dealers will have 24 hours to change the order for the $65.00 change fee (item#: ORDCHA). After 24 hours, the order can not be changed.

 

Return Policy

1) Our stated return policy is: We do not accept returns

  1. It is very expensive to return products back across the border

2) If a product must be returned to the factory, the following will apply:

  1. 20% Restocking fee

  2. Dealer/customer will be responsible for any and all shipping costs to the factory

  3. Products must be returned in their original packaging and condition

  4. Leisurecraft will inspect the product upon return and Leisurecraft will be the sole

decider of the condition of the product and the amount of the refund

 

Customer Refusal to Accept Delivery


1) If a customer refuses delivery and the Dealer asks Leisurecraft for assistance in selling the product to another Dealer, the following will apply:
a. 15% Restocking charge
b. Customer will be responsible for all shipping and rerouting costs to the new delivery
address



Dundalk LeisureCraft Responsibilities

 

1) Building and packing your sauna in a crate

2) Arranging for shipping to your home


Trucking Company Responsibilities

1) Making an appointment to deliver your sauna

2) Delivering your sauna to the end of your driveway or curbside

  1. The trucking company is NOT responsible for unloading the sauna
  2. The trucking company is NOT going to back their truck into your driveway
  3. Most times the trucking company will deliver with an 18 wheel truck
  4. Will this size truck fit on your road or neighborhood?

3) If the sauna crate is less than 92” (7 feet), the trucking company may have a lift gate on the back of the truck which can be used to assist getting the sauna off the truck.

4) If the sauna crate is more than 92”, there will not be a lift gate to unload the sauna crate and the customer needs to decide how they are going to get the crate off the truck.

 

Customer Responsibilities

1) Returning phone calls to the trucking company in a timely manner, to arrange delivery

2) Determining how the sauna is going to be unloaded from the truck

  1. Crates will vary from 6 feet long to 14 feet long
  2. The crate’s weight will vary from 800 pounds to 1600 pounds, depending on the size of the sauna

3) Customer is responsible for unloading the sauna crate from the truck

  1. Suggested methods for unloading the truck
  2. Use a forklift or other mechanical piece of equipment
  3. When using a fork lift to pick up the crates, they must be picked up from the end of the crate and fork lift extensions are required.
  1. Renting a tilt tow truck to pick up the sauna from the local terminal and have it delivered to your home

iii. Have a crew of helpers able to either take the sauna off the truck or unload the crate while on the truck until the crate can be lifted off the truck

4) If the crate arrives damaged, you can accept the shipment, however, please take pictures of the damage, and note the damage on the shipper’s Bill of Lading (BOL). Immediately, contact your dealer or Dundalk, so we can contact the shipper.

  1. Mark the Bill of Lading (BOL) with “(Crate arrived open/damaged- Possible Hidden Damage.

Free shipping and no sales tax in the Continental USA, please call for shipping quotes in HI & Alaska. Estimated shipping is 4-6 weeks. If you have questions about your order please call 800-944-8794 or email us support@lifemedusa.com.

 

Unloading Crates

Per Dundalk’s shipping terms, the customer is responsible for getting the crate off the delivery truck.

If the crate is 92” or shorter, it will fit on a liftgate, and the customer and the truck driver can lower the crate to the ground.

If the crate is longer than 92” a liftgate will not be available to assist in lowering the crate to the ground.

Therefore, the customer will need to do one of the following options:

1) Arrange for a crew of people to help unload the crate by hand

2) Arrange for a piece of equipment to be available to unload the crate

3) Use a trailer and pick up the crate at the delivery terminal

4) Rent a tilt tow truck and pick up the crate at the delivery terminal

If the customer cannot do any of the above and they want Dundalk to arrange for a tilt tow truck, we will provide this service for a cost. The cost will be $500 and we will add this charge to the dealer account. (Item# TILTTOW)


Change of Ship to Address

If the customer changes the ship to address prior to their order leaving the factory, we will change the address free of charge. However, if the customer changes the ship to address after their order leaves the factory there will be a $250 charge for this service and we will add this charge to the dealer account. (Item# ADDCHANGE)


Storage Charges

After a sauna has shipped and arrived at the local delivery terminal, if the customer does not respond quickly to calls to arrange a delivery appointment, needs to determine how to unload the crate, needs to provide an alternate phone number or any other reason which creates a delay to the delivery of the sauna and the trucking company starts to charge storage fees, these storage fees will be added to the dealer account. (Item# STORAGE)

★★★★★
★★★★★
★★★★★
★★★★★
Dundalk Leisurecraft

Leisurecraft Dundalk The Baltic Cold Plunge Tub

$2,291.00 $5,000.00

BOOST YOUR HEALTH AND WELLBEING

Immerse yourself in the invigorating world of cold plunge therapy, a time- tested method for boosting vitality and well-being. The Baltic Cold Plunge Therapy Tub offers the perfect solution, allowing you to experience the revitalizing effects of cold water immersion.

CHOOSE BETWEEN CHILLER UNIT OR ICE COOLING

Customize your cold therapy experience to your liking. You can use our electric chiller unit for convenient temperature control or opt for the traditional method of adding ice to the water as needed. The choice is yours, ensuring flexibility and comfort.

GUARANTEED LONGEVITY AND RESISTANCE TO THE ELEMENTS

Crafted with Eastern White Cedar, this therapy tub not only boasts a captivating appearance but also guarantees longevity and resistance to the elements. It seamlessly complements our Canadian Timber Collection saunas, creating a harmonious outdoor wellness sanctuary.

NO ASSEMBLY REQUIRED

Say goodbye to assembly hassles. The Baltic Cold Plunge Therapy Tub is shipped fully assembled and ready to use, allowing you to dive into your wellness routine without delay.

BEAUTIFULLY CONSTRUCTED

The tub features a high-density polyethylene (HDPE) liner and stainless steel bands on the outside, ensuring both durability and an attractive aesthetic.

 

SPECS

Empty Weight 108 lbs
Full Weight 1,270 lbs (filled to the brim with water)
Capacity 130 gallons (to the brim)
Shipping Dimensions 40" x 40" x 55"
Made in  Canada

 

 

Download The Product Drawing | Click Here

 

Features

 

White Cedar

Locally Harvested eastern white cedar 

 

 

Easy To Drain

Easy to drain with garden hose connection on outside

 

Stainless Steel

Stainless Steel Bands

 

Plastic Liner

HDPE White plastic liner with inside step for easy access 

 

Chiller Options & Add Ons 

 

COLDTURE CHILLER

Coldture Water Chiller

The Cold Plunge/Ice Bath Water Chiller is perfect for anyone looking for a clean & consistent at-home cold tub experience. This powerful compact cooling unit can chill the water to 37°F, for those looking for a deep chill. Plus, with its Wi-Fi control and digital display, you can easily customize your bathing experience. The Chiller is built with industrial-grade components, making it tough enough to handle even the most rigorous use. Get setup in minutes with a plug and play design.

Features: 
  • Cools the Water Down to 37°F
  • Heats the Water Up to 105°F
  • Features Advanced Step Filtration
  • Portable - All-in-one Contained Unit
  • Plug and Play - Self-priming Circulation Pump
  • WiFi-enabled Temperature Control System
  • Indoor and Outdoor use (14°F)
  • Safety Shutoff
  • Industrial-grade Components

 

PENGUIN CHILLER WITH FILTER KIT

Penguin Cold Therapy Chiller with Filter Kit

Whether you are new to cold therapy or a seasoned pro, you are likely doing it for the benefits that exposure to cold offers rather than the physical workout you'll get from lugging all the ice needed to keep up with it. Let's face it - keeping up with the amount of ice needed to keep an ice bath cold can get to be quite the burden. Our chiller will keep your ice bath cold effortlessly, this should lead to more consistent and frequent usage. Make the most out of your ice bath by turning it into an iceless bath!

Features:

  • 3/4HP High Efficiency Chiller
  • 7,500 BTU/hr
  • 56 dBA (fairly quiet)
  • 110 - 120 Volts / 450 Watts / 3.9 Amps
  • 17”W x 15”D x 13”H
  • 49 Pounds
  • Built in Pump and Filter Kit
  • 10' power cord with GFCI protection
  • Rain Proof* (*disconnect chiller and drain completely when ambient temps are freezing or below to prevent damage to chiller)

ACCESSORIES

Leisure 36 Round Cold Plunge Lid

36" Round Cold Plunge Lid

Leisure 3-Tier Steps

Eastern White Cedar 3-Tier Steps

Leisure Water Skimmer

Features a removable soft grip handle for use with a standard telescopic pole.

Leisure Thermometer

Sink or float thermometer with cord - Measures: 6-1/2" sink (8" float cap)

 

Warranty & Returns

Warranty:
The Canadian Timber Collection by Dundalk LeisureCraft Inc. saunas are warranted against defects in materials and workmanship under normal/residential use for a period of three (3) years, as applicable, from the date of receipt of the product. This warranty does not apply to normal wear and tear and/or natural weather conditions.


This warranty does not cover regular required maintenance of the sauna, (eg. Tightening bands on the barrels, cleaning or staining the sauna) refer to your sauna assembly manual for maintenance guidelines. This warranty does not cover misuse or negligence and the manufacturer and associated retailers are not liable for any injury or damage caused by the product. This warranty is a parts only warranty and any service or labor costs would not be considered as part of the 3 year warranty.

Order Cancellation Policy

1) Up to 14 days from order entry – you can cancel the order without penalty

2) After 14 days, a $65.00 cancelation fee will apply (item #: ORDCAN)

3) Within 7 days of the ship date, the order cannot be canceled

4) For all Canadian Timber Collection products, Dealers will have 24 hours to cancel the order for

the $65.00 cancelation fee (item#: ORDCAN)


Order Change Policy

1) Up to 14 days from order entry – you can edit/change the order without penalty

2) After 14 days, a $65.00 edit/change fee would apply (item#: ORDCHA)

  1. Examples: adding removing products, adding removing options, changing the ship to address, changing the shipping method, etc.

3) Within 7 days of the ship date, the order cannot be edited or changed 4) After the product has shipped, if the Dealer/Customer wants to change the ship to address, a $250 fee will apply (#ADDCHANGE) 5) For all Canadian Timber Collection products, Dealers will have 24 hours to change the order for the $65.00 change fee (item#: ORDCHA). After 24 hours, the order can not be changed.

 

Return Policy

1) Our stated return policy is: We do not accept returns

  1. It is very expensive to return products back across the border

2) If a product must be returned to the factory, the following will apply:

  1. 20% Restocking fee

  2. Dealer/customer will be responsible for any and all shipping costs to the factory

  3. Products must be returned in their original packaging and condition

  4. Leisurecraft will inspect the product upon return and Leisurecraft will be the sole

decider of the condition of the product and the amount of the refund

 

Customer Refusal to Accept Delivery


1) If a customer refuses delivery and the Dealer asks Leisurecraft for assistance in selling the product to another Dealer, the following will apply:
a. 15% Restocking charge
b. Customer will be responsible for all shipping and rerouting costs to the new delivery
address



Freight Terms & Policy

Dundalk LeisureCraft Responsibilities

 

1) Building and packing your sauna in a crate

2) Arranging for shipping to your home


Trucking Company Responsibilities

1) Making an appointment to deliver your sauna

2) Delivering your sauna to the end of your driveway or curbside

  1. The trucking company is NOT responsible for unloading the sauna
  2. The trucking company is NOT going to back their truck into your driveway
  3. Most times the trucking company will deliver with an 18 wheel truck
  4. Will this size truck fit on your road or neighborhood?

3) If the sauna crate is less than 92” (7 feet), the trucking company may have a lift gate on the back of the truck which can be used to assist getting the sauna off the truck.

4) If the sauna crate is more than 92”, there will not be a lift gate to unload the sauna crate and the customer needs to decide how they are going to get the crate off the truck.

 

Customer Responsibilities

1) Returning phone calls to the trucking company in a timely manner, to arrange delivery

2) Determining how the sauna is going to be unloaded from the truck

  1. Crates will vary from 6 feet long to 14 feet long
  2. The crate’s weight will vary from 800 pounds to 1600 pounds, depending on the size of the sauna

3) Customer is responsible for unloading the sauna crate from the truck

  1. Suggested methods for unloading the truck
  2. Use a forklift or other mechanical piece of equipment
  3. When using a fork lift to pick up the crates, they must be picked up from the end of the crate and fork lift extensions are required.
  1. Renting a tilt tow truck to pick up the sauna from the local terminal and have it delivered to your home

iii. Have a crew of helpers able to either take the sauna off the truck or unload the crate while on the truck until the crate can be lifted off the truck

4) If the crate arrives damaged, you can accept the shipment, however, please take pictures of the damage, and note the damage on the shipper’s Bill of Lading (BOL). Immediately, contact your dealer or Dundalk, so we can contact the shipper.

  1. Mark the Bill of Lading (BOL) with “(Crate arrived open/damaged- Possible Hidden Damage.


Shipping

Free shipping and no sales tax in the Continental USA, please call for shipping quotes in HI & Alaska. Estimated shipping is 4-6 weeks. If you have questions about your order please call 800-944-8794 or email us support@lifemedusa.com.

 

Unloading Crates

Per Dundalk’s shipping terms, the customer is responsible for getting the crate off the delivery truck.

If the crate is 92” or shorter, it will fit on a liftgate, and the customer and the truck driver can lower the crate to the ground.

If the crate is longer than 92” a liftgate will not be available to assist in lowering the crate to the ground.

Therefore, the customer will need to do one of the following options:

1) Arrange for a crew of people to help unload the crate by hand

2) Arrange for a piece of equipment to be available to unload the crate

3) Use a trailer and pick up the crate at the delivery terminal

4) Rent a tilt tow truck and pick up the crate at the delivery terminal

If the customer cannot do any of the above and they want Dundalk to arrange for a tilt tow truck, we will provide this service for a cost. The cost will be $500 and we will add this charge to the dealer account. (Item# TILTTOW)


Change of Ship to Address

If the customer changes the ship to address prior to their order leaving the factory, we will change the address free of charge. However, if the customer changes the ship to address after their order leaves the factory there will be a $250 charge for this service and we will add this charge to the dealer account. (Item# ADDCHANGE)


Storage Charges

After a sauna has shipped and arrived at the local delivery terminal, if the customer does not respond quickly to calls to arrange a delivery appointment, needs to determine how to unload the crate, needs to provide an alternate phone number or any other reason which creates a delay to the delivery of the sauna and the trucking company starts to charge storage fees, these storage fees will be added to the dealer account. (Item# STORAGE)

View product
800-944-8794

BOOST YOUR HEALTH AND WELLBEING

Immerse yourself in the invigorating world of cold plunge therapy, a time- tested method for boosting vitality and well-being. The Baltic Cold Plunge Therapy Tub offers the perfect solution, allowing you to experience the revitalizing effects of cold water immersion.

CHOOSE BETWEEN CHILLER UNIT OR ICE COOLING

Customize your cold therapy experience to your liking. You can use our electric chiller unit for convenient temperature control or opt for the traditional method of adding ice to the water as needed. The choice is yours, ensuring flexibility and comfort.

GUARANTEED LONGEVITY AND RESISTANCE TO THE ELEMENTS

Crafted with Eastern White Cedar, this therapy tub not only boasts a captivating appearance but also guarantees longevity and resistance to the elements. It seamlessly complements our Canadian Timber Collection saunas, creating a harmonious outdoor wellness sanctuary.

NO ASSEMBLY REQUIRED

Say goodbye to assembly hassles. The Baltic Cold Plunge Therapy Tub is shipped fully assembled and ready to use, allowing you to dive into your wellness routine without delay.

BEAUTIFULLY CONSTRUCTED

The tub features a high-density polyethylene (HDPE) liner and stainless steel bands on the outside, ensuring both durability and an attractive aesthetic.

 

SPECS

Empty Weight 108 lbs
Full Weight 1,270 lbs (filled to the brim with water)
Capacity 130 gallons (to the brim)
Shipping Dimensions 40" x 40" x 55"
Made in  Canada

 

 

Download The Product Drawing | Click Here

 

 

White Cedar

Locally Harvested eastern white cedar 

 

 

Easy To Drain

Easy to drain with garden hose connection on outside

 

Stainless Steel

Stainless Steel Bands

 

Plastic Liner

HDPE White plastic liner with inside step for easy access 

 

 

COLDTURE CHILLER

Coldture Water Chiller

The Cold Plunge/Ice Bath Water Chiller is perfect for anyone looking for a clean & consistent at-home cold tub experience. This powerful compact cooling unit can chill the water to 37°F, for those looking for a deep chill. Plus, with its Wi-Fi control and digital display, you can easily customize your bathing experience. The Chiller is built with industrial-grade components, making it tough enough to handle even the most rigorous use. Get setup in minutes with a plug and play design.

Features: 
  • Cools the Water Down to 37°F
  • Heats the Water Up to 105°F
  • Features Advanced Step Filtration
  • Portable - All-in-one Contained Unit
  • Plug and Play - Self-priming Circulation Pump
  • WiFi-enabled Temperature Control System
  • Indoor and Outdoor use (14°F)
  • Safety Shutoff
  • Industrial-grade Components

 

PENGUIN CHILLER WITH FILTER KIT

Penguin Cold Therapy Chiller with Filter Kit

Whether you are new to cold therapy or a seasoned pro, you are likely doing it for the benefits that exposure to cold offers rather than the physical workout you'll get from lugging all the ice needed to keep up with it. Let's face it - keeping up with the amount of ice needed to keep an ice bath cold can get to be quite the burden. Our chiller will keep your ice bath cold effortlessly, this should lead to more consistent and frequent usage. Make the most out of your ice bath by turning it into an iceless bath!

Features:

  • 3/4HP High Efficiency Chiller
  • 7,500 BTU/hr
  • 56 dBA (fairly quiet)
  • 110 - 120 Volts / 450 Watts / 3.9 Amps
  • 17”W x 15”D x 13”H
  • 49 Pounds
  • Built in Pump and Filter Kit
  • 10' power cord with GFCI protection
  • Rain Proof* (*disconnect chiller and drain completely when ambient temps are freezing or below to prevent damage to chiller)

ACCESSORIES

Leisure 36 Round Cold Plunge Lid

36" Round Cold Plunge Lid

Leisure 3-Tier Steps

Eastern White Cedar 3-Tier Steps

Leisure Water Skimmer

Features a removable soft grip handle for use with a standard telescopic pole.

Leisure Thermometer

Sink or float thermometer with cord - Measures: 6-1/2" sink (8" float cap)

 

Warranty: The Canadian Timber Collection by Dundalk LeisureCraft Inc. saunas are warranted against defects in materials and workmanship under normal/residential use for a period of three (3) years, as applicable, from the date of receipt of the product. This warranty does not apply to normal wear and tear and/or natural weather conditions.

This warranty does not cover regular required maintenance of the sauna, (eg. Tightening bands on the barrels, cleaning or staining the sauna) refer to your sauna assembly manual for maintenance guidelines. This warranty does not cover misuse or negligence and the manufacturer and associated retailers are not liable for any injury or damage caused by the product. This warranty is a parts only warranty and any service or labor costs would not be considered as part of the 3 year warranty.

Order Cancellation Policy

1) Up to 14 days from order entry – you can cancel the order without penalty

2) After 14 days, a $65.00 cancelation fee will apply (item #: ORDCAN)

3) Within 7 days of the ship date, the order cannot be canceled

4) For all Canadian Timber Collection products, Dealers will have 24 hours to cancel the order for

the $65.00 cancelation fee (item#: ORDCAN)


Order Change Policy

1) Up to 14 days from order entry – you can edit/change the order without penalty

2) After 14 days, a $65.00 edit/change fee would apply (item#: ORDCHA)

  1. Examples: adding removing products, adding removing options, changing the ship to address, changing the shipping method, etc.

3) Within 7 days of the ship date, the order cannot be edited or changed 4) After the product has shipped, if the Dealer/Customer wants to change the ship to address, a $250 fee will apply (#ADDCHANGE) 5) For all Canadian Timber Collection products, Dealers will have 24 hours to change the order for the $65.00 change fee (item#: ORDCHA). After 24 hours, the order can not be changed.

 

Return Policy

1) Our stated return policy is: We do not accept returns

  1. It is very expensive to return products back across the border

2) If a product must be returned to the factory, the following will apply:

  1. 20% Restocking fee

  2. Dealer/customer will be responsible for any and all shipping costs to the factory

  3. Products must be returned in their original packaging and condition

  4. Leisurecraft will inspect the product upon return and Leisurecraft will be the sole

decider of the condition of the product and the amount of the refund

 

Customer Refusal to Accept Delivery


1) If a customer refuses delivery and the Dealer asks Leisurecraft for assistance in selling the product to another Dealer, the following will apply:
a. 15% Restocking charge
b. Customer will be responsible for all shipping and rerouting costs to the new delivery
address



Dundalk LeisureCraft Responsibilities

 

1) Building and packing your sauna in a crate

2) Arranging for shipping to your home


Trucking Company Responsibilities

1) Making an appointment to deliver your sauna

2) Delivering your sauna to the end of your driveway or curbside

  1. The trucking company is NOT responsible for unloading the sauna
  2. The trucking company is NOT going to back their truck into your driveway
  3. Most times the trucking company will deliver with an 18 wheel truck
  4. Will this size truck fit on your road or neighborhood?

3) If the sauna crate is less than 92” (7 feet), the trucking company may have a lift gate on the back of the truck which can be used to assist getting the sauna off the truck.

4) If the sauna crate is more than 92”, there will not be a lift gate to unload the sauna crate and the customer needs to decide how they are going to get the crate off the truck.

 

Customer Responsibilities

1) Returning phone calls to the trucking company in a timely manner, to arrange delivery

2) Determining how the sauna is going to be unloaded from the truck

  1. Crates will vary from 6 feet long to 14 feet long
  2. The crate’s weight will vary from 800 pounds to 1600 pounds, depending on the size of the sauna

3) Customer is responsible for unloading the sauna crate from the truck

  1. Suggested methods for unloading the truck
  2. Use a forklift or other mechanical piece of equipment
  3. When using a fork lift to pick up the crates, they must be picked up from the end of the crate and fork lift extensions are required.
  1. Renting a tilt tow truck to pick up the sauna from the local terminal and have it delivered to your home

iii. Have a crew of helpers able to either take the sauna off the truck or unload the crate while on the truck until the crate can be lifted off the truck

4) If the crate arrives damaged, you can accept the shipment, however, please take pictures of the damage, and note the damage on the shipper’s Bill of Lading (BOL). Immediately, contact your dealer or Dundalk, so we can contact the shipper.

  1. Mark the Bill of Lading (BOL) with “(Crate arrived open/damaged- Possible Hidden Damage.

Free shipping and no sales tax in the Continental USA, please call for shipping quotes in HI & Alaska. Estimated shipping is 4-6 weeks. If you have questions about your order please call 800-944-8794 or email us support@lifemedusa.com.

 

Unloading Crates

Per Dundalk’s shipping terms, the customer is responsible for getting the crate off the delivery truck.

If the crate is 92” or shorter, it will fit on a liftgate, and the customer and the truck driver can lower the crate to the ground.

If the crate is longer than 92” a liftgate will not be available to assist in lowering the crate to the ground.

Therefore, the customer will need to do one of the following options:

1) Arrange for a crew of people to help unload the crate by hand

2) Arrange for a piece of equipment to be available to unload the crate

3) Use a trailer and pick up the crate at the delivery terminal

4) Rent a tilt tow truck and pick up the crate at the delivery terminal

If the customer cannot do any of the above and they want Dundalk to arrange for a tilt tow truck, we will provide this service for a cost. The cost will be $500 and we will add this charge to the dealer account. (Item# TILTTOW)


Change of Ship to Address

If the customer changes the ship to address prior to their order leaving the factory, we will change the address free of charge. However, if the customer changes the ship to address after their order leaves the factory there will be a $250 charge for this service and we will add this charge to the dealer account. (Item# ADDCHANGE)


Storage Charges

After a sauna has shipped and arrived at the local delivery terminal, if the customer does not respond quickly to calls to arrange a delivery appointment, needs to determine how to unload the crate, needs to provide an alternate phone number or any other reason which creates a delay to the delivery of the sauna and the trucking company starts to charge storage fees, these storage fees will be added to the dealer account. (Item# STORAGE)