Privacy Policy

Privacy Policy

This Privacy Policy describes how LifeMedUSA.com (the “Site,” “we,” “us,” or “our”) collects, uses, and discloses your Personal Information when you visit or make a purchase from the Site.

Contact

If you have questions about this Privacy Policy, would like more information, or wish to exercise your privacy rights, please contact us at:

Email: support@lifemedusa.com

Collecting Personal Information

When you visit the Site, we collect certain information about your device, your interaction with the Site, and information necessary to process your purchases. We may also collect additional information if you contact us for customer support.

“Personal Information” means any information that identifies, relates to, describes, or can reasonably be linked to an individual.

Device Information

Purpose of Collection:
To operate and improve the Site, analyze usage, and enhance user experience.

Source of Collection:
Automatically collected through cookies, log files, web beacons, tags, and pixels.

Personal Information Collected:

  • IP address
  • Browser type and version
  • Time zone
  • Cookie data
  • Pages viewed, products viewed, and search terms
  • Interaction data (clicks, navigation)

Disclosure:
Shared with service providers such as Shopify and analytics providers.

Order Information

Purpose of Collection:
To process transactions, fulfill orders, communicate with you, and prevent fraud.

Source of Collection:
Collected directly from you.

Personal Information Collected:

  • Name
  • Billing and shipping address
  • Payment information (processed securely via third-party providers)
  • Email address
  • Phone number

Disclosure:
Shared with Shopify and payment processors as necessary to complete transactions.

Customer Support Information

Purpose of Collection:
To provide customer service and respond to inquiries.

Source of Collection:
Collected directly from you.

How We Use Personal Information

We use your Personal Information to:

  • Provide, operate, and maintain the Site
  • Process and fulfill orders
  • Communicate with you
  • Provide customer support
  • Improve our services and user experience
  • Detect and prevent fraud or misuse
  • Send marketing communications (where permitted by law)

Sharing Personal Information

We may share your Personal Information with:

  • Service providers (e.g., Shopify, payment processors, analytics providers)
  • Advertising partners (for marketing and retargeting)
  • Legal authorities when required to comply with applicable laws
  • Business transfers in connection with a merger, sale, or acquisition

We do not sell Personal Information for monetary compensation.

Behavioral Advertising

We may use your Personal Information to provide targeted advertisements or marketing communications.

This may include sharing information with partners such as:

  • Google
  • Meta (Facebook/Instagram)
  • Shopify Audiences

You can opt out of targeted advertising through:

Cookies

We use cookies and similar tracking technologies to:

  • Enable core functionality
  • Remember preferences
  • Analyze Site usage
  • Deliver targeted advertising

You can control cookies through your browser settings. Disabling cookies may impact Site functionality.

Your Privacy Rights

GDPR (EEA Residents)

If you are located in the European Economic Area, you have the right to:

  • Access your Personal Information
  • Correct inaccurate data
  • Request deletion
  • Restrict or object to processing
  • Data portability

To exercise these rights, contact us at the email above.

California Privacy Rights (CCPA/CPRA)

If you are a California resident, you have the following rights:

1. Right to Know

You may request information about:

  • Categories of Personal Information collected
  • Sources of collection
  • Business purposes for collection
  • Categories of third parties with whom we share data
  • Specific pieces of Personal Information we hold about you

2. Right to Delete

You may request deletion of your Personal Information, subject to legal exceptions.

3. Right to Correct

You may request correction of inaccurate Personal Information.

4. Right to Opt-Out of Sale or Sharing

We do not sell Personal Information for monetary value.
However, we may “share” data (as defined under California law) for targeted advertising.

You may opt out of this sharing by:

  • Using browser-based opt-out tools
  • Contacting us directly

We honor Global Privacy Control (GPC) signals where required by law.

5. Right to Limit Use of Sensitive Personal Information

We use sensitive data only as necessary to provide services and do not use it for additional purposes.

6. Right to Non-Discrimination

We will not discriminate against you for exercising your rights.

7. How to Exercise Your Rights

To submit a request:

We will verify your identity before processing your request. You may also designate an authorized agent to act on your behalf.

Data Retention

We retain Personal Information only as long as necessary to:

  • Provide services
  • Comply with legal obligations
  • Resolve disputes
  • Enforce agreements

Minors

The Site is not intended for individuals under the age of 14. We do not knowingly collect Personal Information from children.

If you believe a child has provided us with Personal Information, please contact us to request deletion.

Security

We implement reasonable safeguards to protect your Personal Information. However, no method of transmission over the Internet is completely secure.

Do Not Track

We do not respond to “Do Not Track” signals, except where required by applicable law (such as Global Privacy Control signals in California).

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated effective date.

Complaints

If you have concerns about how we handle your data, please contact us first. If you are located in the EEA, you may also lodge a complaint with your local data protection authority.