Domestic Shipping Times and Options
Accessories and Service Parts will typically ship within the business days displayed on the product page and the estimated ship date can be found on your order confirmation. Pedicure Spas show the lead time on each product page and on your order confirmation. Custom options such as upholstery and laminate will take longer lead time. Transit times range from 1 to 7 business days depending on the region.
Any orders placed on nights, weekends, holidays, or after 4:00 P.M. PST will not be processed until the following business day.
Curbside Delivery
Curbside service provides delivery of your item(s) to the curb at the end of your driveway. This service does not include delivery to doors, into buildings, setup, assembly of items nor removal of packaging materials. Your item will be delivered on a lift gate truck and will be taken off the truck by the delivery driver.
Inside or White Glove Delivery Service
If curbside delivery isn’t adequate for your needs, please call one of our customer service representatives at 800-944-8794 or you can email us at support@lifemedusa.com for an Inside or White Glove Delivery quote. For an additional charge, your pedicure spa will be unpacked and carried inside to the location of your choice.
Change, Cancellation, & Rush Policy
You may cancel your order over the phone before the order ships out. Order changes are NOT possible for online orders. If the order already shipped and cannot be rerouted with the carrier, you would need to request a return. We do not accept any changes or cancellations on custom orders. A Re-stocking fee will be applied to cancelled orders.