- Description
- Features
- FAQ
- Shipping & Returns
- Warranty
WEIGHT CAPACITY OF 350 POUNDS
The Majestic IQ-7000 is the perfect fusion of portability and strength. This folding electric wheelchair is tailored for travel, supporting up to 350 lbs while remaining lightweight and sturdy. With five frame colors and four textile options, customization is effortless. Its waterproof joystick, complete with power, speed, and horn buttons, ensures seamless control rain or shine.
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TRAVELS UP TO 17 MILES ON A SINGLE CHARGE
How far can you go? The options are nearly endless with this portable wheelchair. The Standard Model can get you up to thirteen miles, while the MAX has enough battery power for you to travel seventeen miles.
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WIRELESS REMOTE FOR YOUR CONVENIENCE
Effortlessly transportable, it fits snugly in your car, allowing you to take it wherever you go, whether it's to work, school, or your favorite hangout spot. Plus, with the added convenience of a wireless remote, caregivers can seamlessly control the wheelchair, ensuring your utmost comfort and safety.
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A SPEED OF UP TO 4 MILES PER HOUR
With a speedy 4 miles per hour, you'll glide through your day with ease and confidence. Whether it's running errands, heading to work, or simply enjoying the outdoors, this wheelchair ensures you get there swiftly and comfortably
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EASY TO JOYSTICK CONTROL
Designed with the disabled and elderly in mind, its intuitive joystick control makes navigation a breeze. With just a gentle touch, users can effortlessly steer their way through any environment, empowering them to maintain independence and freedom in their daily activities.
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SPECS
| IQ-7000 Electric Wheelchair | |
| Seat Area Width * | 19 inches / 483 mm |
| Seat Area Depth | 18 inches / 456 mm |
| Seat Height (from the ground) | 20 inches / 508 mm |
| Armrest Height (from the seat) | 9 inches / 230 mm |
| Backrest Height (from the seat) | Adjustable, 18″ to 24″ / 458 mm to 610 mm |
| Max Loading Weight | 350 lbs / 158 kg |
| Overall Product Dimensions | L: 40″ / 1016 mm W: 26″ / 660 mm H: 39″ / 990 mm |
| Folded Product Dimensions | L: 27″ / 685 mm W: 17″ / 432 mm H: 30″ / 762 mm |
| Net Weight without Battery | 57 lbs / 25.8 kg |
| Net Weight with Battery ** | 64 lbs / 29 kg |
| Battery Weight ** | 7 lbs / 3.2 kg |
| Battery Charge Time | 6 to 8 hours |
| Battery Type | 12AH lithium-ion |
| Airline / Cruise Approved | Yes |
| Range *** | Up to 13 miles / 20 km |
| Max Speed | 4 mph / 6 kmh |
| Front Wheels | 8 inches / 200 mm solid tire |
| Rear Wheel | 12 inches / 305 mm inflatable tire |
| Motor | 2 * 250W (total 500W) |
| Climbing Angle Max Degrees | 6 |
| Degree of Protection | IPx3 |
| Turning Radius | ≤ 47 inches / 1200 mm |
| Folding | Manual folding & Auto Folding |
| Reclining | No |
| Adjustable Height Backrest | Yes |
| Raisable Armrests | Yes |
| Headrest | Optional – Additional Cost |
| Cupholder | Optional – Additional Cost |
| Phone Holder | Optional – Additional Cost |
| Optional – Additional Cost | Optional – Additional Cost |
| Tire Pump | Optional – Additional Cost |
| Wireless Remote Control | Yes |
| Frame Color Option | Black, Bronz, Silver, Yellow, Black-Red |
| Cushion Color Options | Standard: Black – Leather: Black, Blue, Red, Taba |
| Packaging Weight ** |
75 lbs / 34 kg |
Download Owners Manual | Click here
Can I turn my wheelchair on or turn off with the remote control?
No. The wheelchair’s power must be turned on before the remote control is turned on. This allows the controller to pair with the chair.
Does my wheelchair arrive fully assembled?
Your wheelchair will arrive almost fully assembled. When your wheelchair arrives, you'll need to attach the remaining parts.
Can my wheelchair go on an airplane or cruise?
Yes. The 12AH (288WH) lithium-ion battery is travel approved by most major airlines and cruise lines. Before travelling by airline or cruise, please contact the airline or cruise line to confirm their travel battery regulations.
Is it possible for my wheelchair to automatically fold while I'm in the chair?
Technically, yes. However, the automatic folding ability is controlled by a two-step process on the controller. This is to avoid an accidental folding of the chair while it is in use. For safety reasons, it is important that only chair operator uses the controls.
I’ve run out of battery. Can I push my chair?
Yes. The IQ-7000 wheelchair can operate like a manual wheelchair. To do so, make sure the power is off, then disengage both motors by pulling the levers on each motor to the unlocked position. Doing this will set your wheelchair to free wheel mode.
Does my remote control come paired with my chair?
Yes. The remote control comes paired with your chair. If your remote loses its pairing, please click here https://www.youtube.com/watch?v=BfzfnSPWqNA to watch a video tutorial on how to pair your remote.
Can I silence the beeping sound my wheelchair makes while reversing?
Yes. To remove the beeping noise, press the (+) key on the controller until you reach the top speed then hold the button down until you see the amber light in the middle of the display. Quickly press the horn button and the beeping will stop. Repeat these steps if you want the beeping sound back.
Does the armrest raise?
Yes. Both armrests can raise to allow an easier exchange or to make it easier to push you chair closer to a table.
How do I charge the battery?
The lithium-ion battery can be charged through the joystick controller or directly on the battery. The charge time for an empty battery is 6-8 hours. If your battery has a partial charge, the charge time will be less. When the battery is fully charged, unplug the charger from the battery and unplug it from the power outlet.
Can I install my controller on either side of the wheelchair?
Yes. The controller will be setup on the right side of the wheelchair, but it can be easily moved to the left side.
Can I use my wheelchair on dirt and grass?
Yes. The IQ-7000 can traverse low grass and compacted dirt with ease.
All orders are processed within 1 to 5 business following the receipt of your order. (Excluding weekends and holidays). You will receive a notification when your order has shipped.
Cancellation Request/ Refused Orders – Once the order has begun processing or shipped, it cannot be canceled. If a customer no longer wants the item, a Return Merchandise Authorization Number (“RMA”) shall be requested, and a restocking fee will be applied. The customer will be responsible for all shipping charges.
Lost Packages – Please notify us in writing about non-delivered packages within five (5) days of the Estimated Delivery Date. Without such notification, ComfyGO, INC. will not be responsible for a lost parcel. If the RMA instructions are not followed, we shall not be liable for items that do not arrive in our warehouse. Please ship and track your package via a professional courier or mail service provider.
Domestic shipping rates and estimates
Shipping options and shipping charges for your order will be calculated and displayed at checkout.
Deliveries are made by 3rd party shipping companies such as FedEx, UPS, or USPS according to their operating schedule. The transportation company may contact you by phone to organize the delivery or update you on the delivery status.
Shipping charges are non-refundable – Any express or international shipping charge is non-refundable. The customer is responsible for returning and shipping back unwanted items. When needed, a pre-paid label can be issued, and shipping costs will be deducted from the amount to be refunded.
International shipping
We offer international shipping to the following countries: Canada, Mexico, and other countries, which you can see at the checkout.
Shipping options and shipping charges for your order will be calculated and displayed at checkout.
Deliveries conditions and their policy terms are made by 3rd party shipping companies such as DHL, FedEx, UPS, or other couriers. The transportation company may contact you by phone using the contact information.
Your order may be subject to import duties and taxes (including VAT) incurred once a shipment reaches your destination country.
Recipients of orders shipped internationally from the USA are fully responsible for all import charges such as Brokerage, Duties, Taxes, etc. They are required to accept delivery of the package being shipped. Failure to accept such deliveries may result in the package being abandoned and a complete forfeit of any credit.
Shipping charges are non-refundable – Any express or international shipping charge is non-refundable. The customer is responsible for shipping back unwanted items. When required, a pre-paid label can be issued, and shipping costs will be deducted from the amount to be refunded.
How do I check the status of my order?
When your order has shipped, you will receive an email notification from us, including a tracking number. Please allow 48 hours before the tracking information becomes available.
If you have not received your order within five (5) days of receiving your shipping confirmation email, please get in touch with us at support@lifemedusa.com with your name and order number, and we will investigate the matter.
Shipping to P.O. Boxes
We do not ship to P.O. Boxes.
Refunds, returns, and exchanges
We accept returns up to thirty (30) days after delivery if the item is unused and in its original condition. We will refund the total order amount minus the shipping costs and restocking fees for the return.
If your order arrives damaged, please email us as soon as possible at support@lifemedusa.com with your order number and a photo of the item’s condition. We will review and resolve these issues on a case-by-case basis and try our best to work towards a satisfactory resolution.
Damaged items must be marked “DAMAGED” on the bill of lading for truck shipments or the courier manifest for small packages. Within seven (7) days of the original receipt, the customer will inspect damaged items and have an RMA issued to report the damage.
Original packaging must be included (manufacturer’s box, Styrofoam, plastic bags, packing material, etc.) The original, undamaged UPC barcode must also be included. Do not cut out the UPC or the Seal until you have examined and tested the product to your satisfaction. Removal of the UPC or the Seal voids any possible return regardless of RMA or credit request status.
The return must be complete and include all accessories (transformers, antennas, remote controls, batteries, software disks, power cable, etc.) and manufacturer documentation (manuals, warranty cards, registration information, etc.)
If your returned product does not match all applicable criteria listed in this policy, it will be rejected by our Return Warehouse and returned to you at your expense. Consequently, your RMA will be nullified, and any credit request will be denied, replacement orders will not be made, and you will be charged for all shipping costs. By requesting an RMA and shipping a return in violation of this policy, you hereby agree to accept our product shipped back to you and pay all shipping costs to and from our Return Warehouse. Our arrangements with our suppliers and manufacturers do not permit any exceptions.
Used items are not eligible for return and are covered under their respective warranties.
For items under warranty, ComfyGO, INC. reserves the right to send a free replacement part. A complete serial number or order number is required for certification.
Unused items in marketable condition and returned due to a Life Med USA error must be shipped within seven (7) days and include an RMA.
All new products come with a limited warranty. All batteries have six months (6) of warranty. Spare parts have one year of warranty. The limited warranty does not cover labor or device failure due to owner misuse or negligence, nor does it extend to non-durable components, such as rubber materials, accessories, wheels or brakes, and plastic parts, which are subject to normal wear and need periodic replacement. Proof of purchase and serial number is required for all warranty claims.
We are not responsible for any damage or loss of packages due to a returned item. We shall review and inspect all returned items within three (3) business days of receipt. Notice shall be provided to customers for items not deemed covered under warranty. Customers shall be required to authorize the return within fourteen (14) days of notice, or the item shall be discarded.
365 Days All new products have a limited warranty.
All batteries have a six-month warranty.
Spare parts have a one-year warranty.
Frames have a three-years warranty
If you need any help with your warranty please let us know by calling 800-944-8794 or email us at support@lifemedusa.com.
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