Domestic Shipping Times and Options

Accessories and Service Parts will typically ship within the business days displayed on the product page and the estimated ship date can be found on your order confirmation. Pedicure Spas show the lead time on each product page and on your order confirmation. Custom options such as upholstery and laminate will take longer lead time. Transit times range from 1 to 7 business days depending on the region.

Any orders placed on nights, weekends, holidays, or after 4:00 P.M. PST will not be processed until the following business day.

Curbside Delivery

Curbside service provides delivery of your item(s) to the curb at the end of your driveway. This service does not include delivery to doors, into buildings, setup, assembly of items nor removal of packaging materials. Your item will be delivered on a lift gate truck and will be taken off the truck by the delivery driver.

Inside or White Glove Delivery Service

If curbside delivery isn’t adequate for your needs, please call one of our customer service representatives at 800-944-8794 or you can email us at support@lifemedusa.com for an Inside or White Glove Delivery quote. For an additional charge, your pedicure spa will be unpacked and carried inside to the location of your choice.

Change, Cancellation, & Rush Policy

You may cancel your order over the phone before the order ships out. Order changes are NOT possible for online orders. If the order already shipped and cannot be rerouted with the carrier, you would need to request a return. We do not accept any changes or cancellations on custom orders. A Re-stocking fee will be applied to cancelled orders.

Absolute Satisfaction

Continuum Footspas has designed and manufactured their pedicure chairs to the highest standards. Accordingly, Continuum Footspas offers an industry best warranty as follows:

Lifetime Limited Warranty

• Motors and controls, actuators, foam and upholstery are warranted for two(2) years, including parts and labor unless otherwise noted.
• Glass parts are warranted for one (1) year
• Accessories and replacement parts are warranted for ninety (90) days from date of shipment.

Continuum may repair or replace defective components at our discretion. Continuum will return the warranted product, standard shipping pre-paid, to customers in the continental US. International customers are responsible for any applicable duties and taxes, as well as all shipping charges inbound and outbound.

Excluded from Limited Warranty:

• Unauthorized repairs.
• Damage due to freight, accident, natural disaster, and/or abuse.
• Damage or malfunctions due to improper installation including but not limited to, failure to comply with all national, state, and local plumbing, electrical, and building codes.
• Fading, discoloration, or staining of any part due to improper water additives, hard water, or harmful cleaning agents or chemicals.
• Damage to drain pump due to obstruction in drain hose and/or debris in pump impeller housing.

All warranties are limited to repair or replacement, at Continuum’s discretion, unless otherwise stated. This limited warranty applies only to pedicure chairs installed in any one of the fifty (50) States of the United States, the District of Columbia, or provinces of Canada.

• Jet cover and/or impeller
• Footrest/leg supports
• On/off air actuated button
• Pedicute model
• Black plastic parts
• Manicure trays
• Replacement upholstery
• Faucet cartridge and/or filler-sprayer
• Roller massage or Relaxor heat + massage system
• Any LED light
• Handheld control wands
• Any international shipment including but not limited to Canada and Mexico

Please contact us at 800-944-8794 or email us at support@lifemedusa.com.

Absolute Satisfaction Return Policy

If, for any reason, you are not completely satisfied with your Continuum Pedicure Spa, or accessory, you may return it within thirty (30) days for a full refund (excluding shipping charges on the original order). Customized chairs and accessories are non-refundable. Standard pedicure spas may be returned within thirty (30) days for a refund on the subtotal (excluding shipping and handling charges on the original order) less a 20% restocking fee. All returns must provide proof of original purchase to obtain an Return Material Authorization (RMA), as well as be in like-new condition and in the original packaging. We do not accept returns on any type of custom orders. Customers will be responsible for all shipping charges.